Do you have questions about ordering and delivery of our products?
We always take a lot of time to answer all your questions about our Bestvital® colostrum products – from the moment you order to delivery by DHL parcel.
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order
Shopping online at Medsportiv GmbH is fast, convenient and secure. And this is how it works:
1) Select products and add them to the shopping cart.
Please select the desired items and add them to your shopping cart. As soon as you have added a product to your shopping cart, the newly added products will be shown in the shopping cart display – as well as the total price of all selected products.
You can, of course, remove all products in your shopping cart or change the quantity. You are under no obligation to purchase the products you have selected.
2) Go to the checkout and complete the order.
After entering your e-mail address, you can now enter your billing and delivery address as well as your payment details in our data form. When you have finished filling in the form, confirm that you accept the terms and conditions and simply click on ‘Send order’.
Your order and your data will now be transferred to Medsportiv GmbH. You can also place your order by telephone, fax or letter.
There is no minimum order quantity.
Unfortunately only to a limited extent. If you need to correct your order, simply call our hotline on 02405 42608 0. We will then make the correction if your shipment has not yet been dispatched.
Unfortunately only to a limited extent. Incoming orders will be packed immediately by Medsportiv GmbH and sent for delivery. If you wish to cancel your order, please call our hotline on 02405 42608 0 as soon as possible. However, we ask for your understanding if it is no longer possible to cancel your order.
You will receive an email. The order confirmation will be sent directly to you after successful processing of your online order. By the way, you can check the delivery status at any time by phoning: 02405 42608 0.
Yes, of course. You can reach us from Monday to Friday from 09.00 to 13.00 by telephone on 02405 42608 0.
Payment options
Delivery
In our online store you can place orders for Germany, Netherlands, Belgium, Luxembourg, Austria, Denmark and Switzerland. If your country is not listed in the order process, please simply send us your order by email and/or ask what shipping costs apply to you.
The average delivery time is 2-3 working days.
If the delivery driver cannot deliver to you, you will receive a notification card. You can then use this card to make another delivery appointment. Alternatively, you can pick up the goods personally from the relevant post office during the following 7 days.
If you are often away from home, you can ensure that the goods are left by your front door or delivered to a neighbour’s house in your absence by signing once at your local post office. This then automatically applies to all subsequent deliveries. Alternatively, you can also select a different delivery address, e.g. your workplace, when entering the personal data.
Unfortunately, at the moment it is not possible to arrange fixed delivery times for orders.
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Your well-being is always close to our hearts
With support that leaves nothing to be desired. Our qualified team of specialists has a very special flair for ensuring that your requirements are always met in full.
For us, specialization means combining the advantages of a stringent product philosophy with maximum know-how, experience and expertise.
Our team of experts will be happy to answer your questions about Bestvital® Colostrum. You can reach us
Monday to Friday from 9.00-13.00 under: 02405 42608 0
Or send an e-mail toinfo@medsportiv.com at any time. We will of course process your request as quickly as possible and look forward to hearing from you.
